• Protect your family from heating system burns and scalds

  

  11 November 2020

  Every year, thousands of people – adults and children – suffer injury because of skin contact with part of their heating system, or hot water scalds.

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• Four common central heating mistakes you should avoid

  

  14 October 2020

  We see people making the same mistakes again and again which leads them into problems. Here are five of the most important ones.

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• What carers need to know about gas safety

  

  16 September 2020

  Many people find themselves at some point being a carer for an elderly or sick family member, or a partner. If you’re visiting them regularly to care for them, what should you be checking out for to make sure that their gas boiler and appliances are safe?

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• What’s a power flush – and do I need one?

  

  06 August 2020

  Over time, your heating system can get clogged with magnetic sludge and other material. If left untreated, it can end up making the system less efficient, meaning higher heating bills, or it can even result in a broken-down boiler.

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• Five signs your gas boiler might be dangerous

  

  02 July 2020

  Generally, when your boiler goes wrong it’s inconvenient and troublesome but not dangerous. But there are certain signs that will tell you that you have a much more immediate and urgent problem and it’s worth knowing what those are.

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• Off-grid? Should you go for a heating oil, or an LPG, boiler?

  

  03 June 2020

  ​The cheapest fuel for most purposes is natural gas delivered via the grid. But many people in rural areas – about 1.1 million people in total, including many of our customers – live in villages that are ‘off grid’. Typically, in these areas people use heating oil. But there is another option, which is LPG.

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• Keep your family safe from Legionnaire’s Disease

  

  05 May 2020

  ​We’re all worrying about Covid-19 right now, but it’s worth just checking that your heating and hot water system isn’t giving a potential entry point to another nasty invader, Legionnaire’s Disease.

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• In Coronavirus lockdown! Everything you can do to avoid having to call in a heating engineer

  

  31 March 2020

  We are living through challenging times indeed! Because of the Covid-19 virus, we are all having to learn an entirely new way of living where we stay home and avoid as much contact as possible. But what if your boiler breaks down? You probably want to see if there are things you can do to avoid having to call out a heating engineer. Here’s a checklist of things you can try before calling for professional help.

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• How can rust affect my boiler?

  

  02 March 2020

  Rust happens when the metal of your boiler corrodes – it’s the basic reaction that happens with metal and water in the presence of oxygen.

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• Where in the room should I put my radiators?

  

  03 February 2020

  ​If you move into an older house, there’s a good chance you’ll find in many rooms that the radiators are positioned under the windows. Does that mean that’s the best place for them? The answer is ‘maybe’, but possibly not.

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